Some of Our Customer Feedback

Name: emma m

Enquiry: THANK YOU!!!
soooooooooooooo much for the replacement bugbaoo back wheels. after a 6week saga with mothercare (not only did they order the front ones but they were delivered to the wrong store) I've been pushing the buggy around with two near flats (not easy with the baby in the pram and toddler on the buggy-board - but necessary!) it was such a relief to find you had them in stock AND could post them to our house. they arrived the next day. oh my god such a difference!!!! thank you tommy!!

with kind regards
Emma

From: Lee

Enquiry: Thank you so much for your excellent service and speedy delivery - very impressive!

From: natalia

Enquiry: I would like to say "thank you" to the customer service. I really wanted Bebe Confort Axiss car seat for my son but none of the online shops would ship it to the USA. After placing an order here I received the seat in less than a week.

Thank you very much for the fast and reliable service. 

From: Emily

Hi Kayleigh,

Just wanted to say that all had arrived safely in the UK for us and we're delighted with the pushchair, so thanks so much for all your hard work and efforts to get it to us.

Best regards,
Emily

From: jane j
Subject: thank you!!

Hi Kimberley,

Just thought I would write to thank you. I have just received my order of 2 lima concord highchairs, they are fantastic...highly recommended. What I am more impressed with is your customer service and your rapid delivery. I must also praise you on the twin discount, brilliant!

Thank you all so much again,

Jane

From: robby and sarah
Subject: feedback

Hi

My husband and I came into your shop on Saturday morning and purchased a pram.

It has to be said that this was the last thing that my husband wanted to do on a Saturday morning but was pleasantly surprised by how much he enjoyed the experience.

We were served by Karen and her professionalism, knowledge and humour was exceptional. We were extremely pleased with the service and the purchases that we made. I am also very pleased that my husband in know keen to spend more money and shop for further baby stuff over the next few weeks!

Please could you pass on our thanks to Karen

Best Wishes

Sarah and Robby

From: Nicki
Subject: RE: Enquiry from LiliMay website from Nicki

Great stuff!! Thats saved us a few bob on hiring highchairs!,
loads of thanks,
Nicki x

Name: Helen

Enquiry: Hi

I just wanted to say how pleased I was with your service.  The item I ordered was at the best price I could find plus it had free P&P.  I was also very impressed by getting my item the next day.

I will certainly buy from you again if you have what I need.

Thanks & regards

Helen

From: Samantha

Subject: Re: Your Order from LiliMay

that's brilliant! Thanks ever so much!

Samantha
xx

From: simonmobile@
To: Lilimay
Cc: simon

Subject: Re: Enquiry from LiliMay website from simon

Thankyou! I'll tell all my mates to get their baby stuff from you guys!

Name: Nikki

Enquiry: I just wanted to write and thank you for the great service I've received from LiliMay when ordering my OiOi changing bag. Even though I accidentally ordered the wrong bag, the correct one arrived today (despite you telling me that it could be a couple of weeks as it was out of stock). I'm thrilled with it and can't wait to start using it when the baby arrives.
Thanks again. Nikki

From: Rachel
To: LiliMay Baby

Subject: Re: Your Order from LiliMay

brilliant - many thanks
Rachel

From: "Geneviève"

Subject: Hammock well received

Hello Laura,

I have just received the baby hammock! It looks great, I can't wait to give it a try...only a few more weeks and it'll be in full fonction!

Thanks for the great service and great product.

Geneviève

From: Nina

Subject: Re: latest developments!

Hi Laura,

I received the car seat today... yey!! Thank you so much for all your efforts! I look forward to using Lilimay again in the future...

Nina

Name: Nicola

Enquiry: Hi. I just wanted to say thank you for sending my new change bag to me so quickly. I only ordered it yesterday afternoon so I was astonished that it arrived this morning! Thanks for such good customer service - and the bag is fab!

Nicola

From: "susan"

Subject: Re: Your Order from LiliMay

thank you so very much I received it today Thursday 17th Aug. what lovely prompt service and so nicely presented in the packaging It is going to Australia very shortly thank you once again, regards S Holden

From: "auny family"

Subject: Re: sun canopy

hi laura,

the colour of my Maxi Cosi Citi is red and gray.

and my sun canopy was, black.

and yes we had a lovely weekend, we be in the sea, in israel now its summer so hot but its ok.
you no about israel?

I hope you come to israel sometime and i will able to return for your kindness.

send you a lot of happiness and ol the best to your family.

auny family.

 

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